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FAQ

A virtual doula provides emotional, informational, and physical support (virtually) throughout pregnancy, birth, and postpartum. While they do not provide medical care, they help you prepare for birth, support decision-making, and offer continuous encouragement during labor.

No. A doula cannot make decisions for you or speak to your medical team on your behalf. They can help you explore your options, prepare questions, and empower you to advocate for yourself.

You must give at least 24 hours' notice to reschedule a visit. If emergencies arise, contact your doula as soon as possible to make alternate arrangements.

A midwife is a trained healthcare provider who can deliver babies and offer medical care throughout pregnancy. A doula, on the other hand, is not a medical professional but provides non-clinical support like comfort, guidance, and advocacy.

Yes! Doulas also provide support and encouragement for partners and help them participate in the birthing process at a level they’re comfortable with.

No. The Virtual Doula service currently does not offer refunds for cancellations or missed visits.

Virtual visits are scheduled at a mutually convenient time via FaceTime, video chat, or phone call. Any need for support beyond the scheduled time must be discussed in advance.

You should call your doula:

  • If your water has broken
  • When contractions become regular and consistent
  • If you need immediate support at home or hospital

You can text your doula:

  • After your prenatal appointments
  • If you’re unsure about how you're feeling
  • For non-medical questions or to request information
  • If you think you’re having contractions

Please notify your doula as soon as possible. Visits can be rescheduled to accommodate travel or other conflicts.

Zelle, various online payment cards, like credit cards, debit cards, or prepaid cards.